Where to apply in person in Hilo, how to send your documents from the city, and how fast our registered couriers can get your passport back.Where to apply, how to mail a renewal, and how fast our couriers can get your passport back.
At a passport agencyOften same day to a few daysBy appointment only, for travel within 14 daysTravel within 14 days, by appointmentHonolulu Passport Agency ↓
Through AllstateAs quick as 4 business daysNo appointment, all passport typesAll passport types, hand-carriedOption 3 below ↓
Tap an option to see local addresses, hours and what to send.
Option 1 · In person
Where to apply in person in Hilo
First passports, children’s passports and lost or stolen passports start with an in-person visit to an acceptance facility. Renewals don’t need one: see Option 2 or 3.First, child and lost or stolen passports start at an acceptance facility. Renewals don’t need one: see Option 2 or 3.
Data checked October 2026
Keaau Public and School Library16-571 Keaau-Pahoa Road, Keaau, HI 96749Keaau · 5.5 milesLibrary
Papaikou Post Office27-250 Old Mamalahoa Hwy, Papaikou, HI 96781Papaikou · 6.6 milesHours: Tue to Fri, 7:30 AM to 12:15 PM and 1 to 2:30 PM. Walk-ins Mon, 10:45 AM to 2 PMPost office · walk-ins some days · (808) 964-1621Book an appointment →
Mountain View Post Office18-1350 Volcano Rd, Mountain View, HI 96771Mountain View · 9.7 milesHours: Mon to Fri, 10:15 AM to 3:15 PM. Walk-ins Mon to Thu, 9 AM to 12 PMPost office · walk-ins some days · (808) 968-6461Book an appointment →
Pepeekeo Post Office28-2825 Mamalahoa Hwy, Pepeekeo, HI 96783Pepeekeo · 9.8 milesHours: Mon to Fri, 7:30 to 11:30 AM and 12:15 to 1:15 PM. Walk-ins Thu, 8 to 11 AMPost office · walk-ins some days · (808) 964-3253Book an appointment →
Honomu Post Office28-171 Honomu Rd, Honomu, HI 96728Honomu · 12.8 milesHours: Mon to Fri, 8 to 10:45 AM and 11:30 AM to 1:45 PM; Sat, 8 to 9 AM. Walk-ins Mon to Thu, 8 to 10:45 AMPost office · walk-ins some days · (808) 963-6157Book an appointment →
Honolulu Passport Agency (U.S. Department of State)
About 212 miles from Hilo, in Honolulu, HI. By appointment only, for international travel within 14 days or a foreign visa needed within 28 days. Can’t get an appointment? We can still hand-carry your application.By appointment only, for travel within 14 days or a visa needed within 28 days.
Data checked October 2026
Option 2 · By mail
Renew by mail from Hilo
If your most recent passport qualifies for renewal, you can mail Form DS-82 straight to the State Department. Use USPS and a trackable service.Eligible renewals can mail Form DS-82 straight to the State Department, by USPS with tracking.
National Passport Processing Center
P.O. Box 90155
Philadelphia, PA 19190-0155
About 6 to 8 weeks door to door
Expedited service (+$60)
National Passport Processing Center
P.O. Box 90955
Philadelphia, PA 19190-0955
About 4 to 5 weeks door to door
Addresses from the U.S. Department of State. Routine renewals from California, Florida, Illinois, Minnesota, New York and Texas go to a different address in Irving, Texas; each city page shows the right one for its state.
For all types of passports. Choose your service, send your documents by FedEx, and our registered couriers hand-carry your application.For all types of passports. Choose your service, send your documents by FedEx, and our couriers hand-carry your application.
Ship by your nearest staffed FedEx location’s last Priority Overnight pickup, usually around 4 PM local time on weekdays, and your documents reach us the next business morning.
Find a staffed FedEx location in Hilo
Drop off before the location’s last Priority Overnight pickup to ship today. Your checklist email also lists the nearest staffed locations.
A registered courier submits your application in person.
100% money-back guarantee
Miss the processing time you paid for, and you can request a full refund of our expediting fee. Excludes applications the government puts on hold and cancellations after submission. Our promise →
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Phones answered 8 AM to 7 PM Pacific Time. Call or text.
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